PondMAX SubAir Deluxe Aeration Station 12000 1/2HP, Aqua Gardening

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PondMAX SubAir Deluxe Aeration Station 12000: Powerful and Reliable Pond Aeration Solution

Improve the health and appearance of your pond with the PondMAX SubAir Deluxe Aeration Station 12000, a perfect solution for effective aeration that ensures optimal water quality and oxygen levels. This high-performance, 1/2HP system features a quieter operation, oil-less design, and Smart-Start Technology for increased reliability and easy maintenance.

Features and Benefits

Quieter Operation: Enjoy minimal noise levels compared to similar compressors, making it a discreet addition to your backyard pond.
Universal Dual Voltage Motor: Compatible with a range of power sources for maximum flexibility and versatility.
Oil-less Operation: Less maintenance is required with the oil-free design, ensuring smooth and clean-running performance.
Stratus Smart-Start Technology: Easily start the system under load conditions, adding convenience and ease of use.
Superior Quality Flexible Cup Material: Enhance reliability and longevity of the system with top-grade components.
Permanently Lubricated Bearings: Maintenance-free operation with reduced wear and tear for extended service life.
Diecast Body Components: Benefit from the overall strength and durability offered by robust build quality.
2 Year Warranty: Gain peace of mind with the included manufacturer's warranty covering parts and workmanship.
Maximum PSI 30: Achieve efficient and powerful aeration performance for your pond.

What's Included

Metal Cabinet
SubAir 1/2 hp Compressor
Brass Valve Assembly with Pressure Relief Valve
3 x EPDM2 Double Air Diffuser Assemblies
Fittings and Clamps

How to Use

Choose a flat, stable area for the metal cabinet and secure it in place.
Install the SubAir 1/2 hp compressor in the cabinet, connecting it to the corresponding power source.
Attach the brass valve assembly with the pressure relief valve to the compressor.
Connect the 3 x EPDM2 double air diffuser assemblies to the valve assembly using the supplied fittings and clamps.
Submerge the air diffusers in the pond, ensuring the proper depth for optimal aeration and oxygen distribution.
Turn on the compressor and adjust the valve assembly for desired airflow and pressure levels.

Aqua Gardening Suggests These are Best For

The PondMAX SubAir Deluxe Aeration Station 12000 is ideal for pond owners seeking a powerful and efficient aeration system that maintains water quality and supports a healthy ecosystem. Suitable for medium to large-sized ponds, it offers a reliable and long-lasting solution for maintaining optimal oxygen levels in water.

Notes from Aqua Gardening

This kit does not include hosing; you will need to purchase it separately to complete the installation.

FAQs

What makes the PondMAX SubAir Deluxe Aeration Station 12000 unique compared to other compressors?

The PondMAX SubAir Deluxe Aeration Station 12000 features quieter operation, universal dual voltage motor, oil-less operation, Stratus Smart-Start Technology to start under load, superior quality flexible cup material for increased reliability, permanently lubricated bearings, and diecast body components for overall strength.

Does the SubAir Deluxe Aeration Station 12000 come with a warranty?

Yes, the PondMAX SubAir Deluxe Aeration Station 12000 comes with a 2-year warranty.

What is the maximum PSI for the SubAir Deluxe Aeration Station 12000?

The maximum PSI for this aeration station is 30.

What is included in the PondMAX SubAir Deluxe Aeration Station 12000 package?

The package includes a metal cabinet, SubAir 1/2 hp compressor, brass valve assembly with pressure relief valve, 3 x EPDM2 double air diffuser assemblies, and fittings and clamps.

Does the PondMAX SubAir Deluxe Aeration Station 12000 kit include hosing?

No, the kit does not include hosing. You will need to purchase hosing separately.

What type of motor does the PondMAX SubAir Deluxe Aeration Station 12000 have?

This aeration station comes with a universal dual voltage motor for flexibility and energy efficiency.

How does the Stratus Smart-Start Technology in the SubAir Deluxe Aeration Station 12000 benefit my pond?

The Stratus Smart-Start Technology allows the compressor to start under load, meaning it can easily startup in challenging conditions or after power outages, ensuring continuous aeration and maintaining a healthy pond environment.

Still Unsure if This Product is Right for You?

Submit a question via the Reviews & Questions tab on this page, and our team will respond to you
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(SKU: 132310)

Shipping Calculator

Enter the quantity of product and your Australian suburb name to calculate the shipping costs for multiples of this item only. You can calculate the shipping costs for your entire order, including international orders, on the Cart Page.

Shipping via Shippit - $37.95

Shipping Dimensions & Weight

Dimensions: 0.50m (Length) x 0.40m (Width) x 0.40m (Height)

Weight: 15.0kg

Warranty

2 Years Repair Warranty - Manufacturer warranty, this product needs to be returned to Aqua Gardening and then sent to the supplier for testing and repair.

Returns

60 Day Returns - Not available for special order items. More details...

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14.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
14.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
(a) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 40 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association (Phone: 1300 633 428) or his or her nominee;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
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Your Privacy

Aqua Gardening Australia is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act and other applicable legislation, such as the Spam Act, the Do Not Call Register Act, and health privacy laws. This Privacy Policy is available on the Aqua Gardening Australia website at www.aquagardening.com.au, or you can request a copy by contacting our office.

What We Collect and How We Collect It

The personal information we collect about you depends on your interactions with us. Personal Information includes any data about an individual who is reasonably identifiable. For example, if you:

Make an in-store purchase, we may collect your credit card, identity, and transaction details in person and, if you use our delivery service, your name, contact details, and delivery address.
Pre-order goods or services, place goods on hold, request repairs, or purchase certain products from us, we may collect your name and contact details.
Join special mailing lists or databases to receive information about specific brands or products, we may collect your name, contact details, date of birth, and information about your shopping or product preferences.
Make a purchase online or via an electronic device (such as an iPad in-store or when setting up an online account), we will collect your name, contact details, order details, credit card information, delivery address or store pickup details. We may also request your date of birth and gender.
Provide information via our social media pages (e.g., on Facebook, Twitter, or Instagram), such as your name or contact details.
Attend an Aqua Gardening event or function, we will collect your name, contact details, and any dietary or accessibility requirements.
Enter a competition or complete a survey (online or printed), we may collect your name, contact details, along with your preferences and feedback.
Send an enquiry or feedback via our online form or Customer Service Centre, we will collect your name, contact details, details of your enquiry or feedback, and information about our response.
Apply for a job at Aqua Gardening, we will collect the information you include in your application, including contact details for you and your referees.

Collection of Personal Information through Websites and Apps

Information is automatically collected through your use of the Aqua Gardening website and affiliated sites via cookies. Cookies are small text files that websites or apps may place on your device. They are typically used to recognize return visitors, remember user preferences, and track usage behavior. For example, when you visit our website, we may use cookies to record your server address, date and time of visit, pages viewed, any documents downloaded, and the type of browser and operating system you’re using. This information is used for statistical analysis and to improve the functionality and usability of our website.

Sensitive Information

Aqua Gardening only collects sensitive information (e.g., health information) where it is reasonably necessary for our functions or activities and only with your consent or when required or authorised by law.

Why We Collect Personal Information

Main Purposes

The primary purposes for which we collect, hold, use, and disclose personal information are:

Processing in-store and online transactions, including the delivery of products and services.
Promoting Aqua Gardening and its products and services, including through direct marketing, events, competitions, public relations, and social media.
Conducting research and statistical analysis for customer satisfaction and product/service improvements, as well as for tailoring existing or new products, services, and promotional offers.
Developing and launching new ranges of products or services.
Ensuring the security of our store, staff, customers, suppliers, and merchandise (including prevention of theft and fraud).
Responding to queries, resolving complaints, and monitoring social media interactions.
Recruiting staff and contractors.
General planning and administration.

We may also use personal information for other purposes as explained at the time of collection or as required or authorised by law, with your consent.

i. Direct Marketing and Opting Out

By providing your address, email, and telephone number to Aqua Gardening, you consent to us contacting you for the aforementioned purposes. We may send you communications via mail, email, social media, SMS, MMS, or telephone. You can opt out of receiving these communications by:

Contacting us via email at info@aquagardening.com.au, or by calling our Customer Service Centre at (03) 9796 3100.
Informing us when you receive a marketing call that you no longer wish to receive such calls.
Using the unsubscribe facility provided in our electronic communications (e.g., email, SMS, or MMS).

ii. Email and Mobile Communication

If you provide an email address or phone number, you consent to receiving electronic communications such as notices or reminders via that address or number. We recommend providing your personal email or phone number instead of one that is accessible to colleagues.

Who We May Share Your Personal Information With

We may share your personal information with third parties when necessary for the purposes outlined above. These may include:

Financial institutions involved in payment processing.
Referees whose details are provided by job applicants.
Aqua Gardening’s contracted service providers and partners, including local and overseas agents, delivery and shipping providers, IT service providers, marketing and communications agencies, research and analysis providers, call centres, mail carriers (both hard copy and electronic), manufacturers, suppliers, and external business advisers (such as recruitment advisors, auditors, and lawyers). Third parties offering Aqua Gardening-branded products, such as insurance or credit card facilities, may also receive your information.
Regulatory, investigative, or government bodies as required by law.

We may instruct these third parties to contact you directly for specific purposes and pass on information collected from you while providing the relevant products or services.

Cross-Border Disclosure

We may disclose your personal information to recipients overseas, such as in the United States or other jurisdictions, depending on the services provided (e.g., data storage via cloud services, hosting of our customer relationship management systems, or managing delivery address information for online orders).

Data Quality and Security

General

We hold personal information in various forms, including printed documents, electronic databases, and email contact lists. Printed documents may reside at our head office or be archived in secure offsite facilities. We take reasonable steps to:

Ensure that the personal information we collect, use, and disclose is accurate, up-to-date, complete, and relevant.
Protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.

You can help us maintain accurate records by informing us of any changes to your details.

i. Security

Our security measures include website protection, restricted access to our computer systems, and controlled access to our facilities. While we endeavour to secure all personal information, we cannot guarantee the security of information transmitted over the internet—it is at your own risk. To further protect your information, please keep your account details confidential and notify us immediately if you suspect a security breach.

Access and Correction

i. General

If you wish to access or correct any personal information we hold about you, please contact our Privacy Officer. We may require verification of your identity before processing your request to ensure the proper protection of your information.

ii. Access

We usually provide access to your personal information within 30 days, subject to legal exceptions. We will accommodate your preferred format (e.g., photocopies or direct viewing) if it is reasonable and practicable. A fee may be charged to cover our costs of locating and providing the information.

iii. Correction

If you request corrections to your personal information or we determine that your information is inaccurate, outdated, incomplete, irrelevant, or misleading, we will take reasonable steps to correct it. If the information has already been disclosed to a third party, we may, upon your request, notify them of the correction, unless this is impractical or unlawful.

Complaints or Questions

If you have any questions about how Aqua Gardening manages your personal information, or if you wish to lodge a complaint regarding a potential breach of the Privacy Act, please contact our Privacy Officer using the details below:

Email: info@aquagardening.com.au
Telephone: (03) 9796 3100

We will handle all complaints fairly and promptly. Typically, we aim to resolve complaints within 30 days. Should an investigation require additional time, we will inform you of an expected timeframe.

Changes to This Policy

Aqua Gardening may update this Privacy Policy from time to time. The latest version will always be posted on our website, and you can obtain a copy by contacting our Customer Service Centre.