PondMAX PA10 PA20 Replacement Diaphragm Set, Aqua Gardening

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Revitalise Your PondMAX Aeration System with A New Diaphragm Set

Bring your PondMAX PA10 or PA20 back to optimal performance with this high-quality replacement diaphragm set. Designed specifically for use with the PondMAX PA10 and PA20 pond aeration systems, these diaphragms are essential in maintaining the proper function of your equipment and ensuring a healthy and thriving pond environment.

Features and Benefits

Authentic PondMAX Spare Parts: This replacement diaphragm set is made specifically for the PondMAX PA10 and PA20 aeration systems, ensuring compatibility and the highest level of performance.
High-Quality Material: The diaphragms are manufactured from durable rubber material, ensuring longevity and resistance to wear and tear from constant use.
Improved System Performance: Replacing worn-out diaphragms ensures your aeration system works at its peak efficiency, promoting a healthy and well-oxygenated pond.
Easy Installation: Designed with user convenience in mind, the replacement diaphragms can be easily installed with minimal tools required.
Maintains Healthy Pond Ecosystem: Properly functioning diaphragms contribute to efficient oxygen transfer, supporting the health and vitality of your pond's plants and aquatic life.

How to Use

Disconnect the PondMAX PA10 or PA20 aeration system from power.
Access the diaphragm by opening the air pump casing with the necessary tools.
Remove the old diaphragm set from the air pump, carefully noting its configuration for proper reassembly.
Install the new PondMAX PA10/PA20 replacement diaphragm set into the air pump, ensuring the correct positioning.
Reassemble the air pump casing and secure it tightly.
Reconnect the PondMAX aeration system to power and check for proper operation.

Aqua Gardening Suggests These are Best For

This PondMAX PA10/PA20 replacement diaphragm set is best suited for pond owners who utilise PondMAX PA10 or PA20 aeration systems to maintain the health of their pond's plants and aquatic life. Regularly replacing worn-out diaphragms will ensure optimal system performance and contribute to a thriving pond environment.

FAQs

What is the purpose of the PondMAX PA10 PA20 Replacement Diaphragm Set?

The PondMAX PA10 PA20 Replacement Diaphragm Set is specifically designed to replace worn or damaged diaphragms in your PondMAX PA10 or PA20 air pump, ensuring the pump continues to function efficiently and provide optimal aeration for your pond or water feature.

How do I know if I need to replace the diaphragms in my PondMAX air pump?

If you notice a significant decrease in airflow, unusual noises, or poor overall performance in your PondMAX PA10 or PA20 air pump, it may be due to worn or damaged diaphragms. Replacing the diaphragms with this PondMAX PA10 PA20 Replacement Diaphragm Set can help restore your pump's function and efficiency.

Will this Replacement Diaphragm Set fit both PA10 and PA20 pumps?

Yes, the PondMAX PA10 PA20 Replacement Diaphragm Set is designed to fit both PA10 and PA20 air pumps.

How often should I replace the diaphragms in my PondMAX air pump?

The lifespan of diaphragms in your PondMAX air pump depends on factors such as usage duration and water quality. It is recommended to inspect the diaphragm set at least once a year and replace it if necessary to ensure optimal performance of your pump.

Is it difficult to install the PondMAX PA10 PA20 Replacement Diaphragm Set in my air pump?

Installing the PondMAX PA10 PA20 Replacement Diaphragm Set is relatively simple and does not require advanced technical skills. However, if you are unsure about the installation process, it is recommended to consult the user manual or seek assistance from a professional.

Are there any specific maintenance tips for a longer-lasting diaphragm set?

To prolong the lifespan of the PondMAX PA10 PA20 Replacement Diaphragm Set, ensure that the air pump is clean and free of debris, and keep the air filter elements clear of dirt and dust. Regular inspections and proper maintenance can help extend the life of the diaphragm set and improve the overall performance of your PondMAX air pump.

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Warranty

Limited Warranty - This product has been stored in a controlled environment to ensure you will receive the best quality product possible. Due to this reason this product is sold on a strict no refund or return policy, unless it falls under a warranty claim.

Returns

60 Day Returns - Not available for special order items. More details...

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(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or any breach of the Terms.

14. Dispute Resolution

14.1. Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought.
14.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
14.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
(a) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 40 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association (Phone: 1300 633 428) or his or her nominee;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
14.4. Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for applicable laws of evidence.
14.5. Termination of Mediation
If 6 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

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17. Independent Legal Advice

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18. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Your Privacy

Aqua Gardening Australia is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act and other applicable legislation, such as the Spam Act, the Do Not Call Register Act, and health privacy laws. This Privacy Policy is available on the Aqua Gardening Australia website at www.aquagardening.com.au, or you can request a copy by contacting our office.

What We Collect and How We Collect It

The personal information we collect about you depends on your interactions with us. Personal Information includes any data about an individual who is reasonably identifiable. For example, if you:

Make an in-store purchase, we may collect your credit card, identity, and transaction details in person and, if you use our delivery service, your name, contact details, and delivery address.
Pre-order goods or services, place goods on hold, request repairs, or purchase certain products from us, we may collect your name and contact details.
Join special mailing lists or databases to receive information about specific brands or products, we may collect your name, contact details, date of birth, and information about your shopping or product preferences.
Make a purchase online or via an electronic device (such as an iPad in-store or when setting up an online account), we will collect your name, contact details, order details, credit card information, delivery address or store pickup details. We may also request your date of birth and gender.
Provide information via our social media pages (e.g., on Facebook, Twitter, or Instagram), such as your name or contact details.
Attend an Aqua Gardening event or function, we will collect your name, contact details, and any dietary or accessibility requirements.
Enter a competition or complete a survey (online or printed), we may collect your name, contact details, along with your preferences and feedback.
Send an enquiry or feedback via our online form or Customer Service Centre, we will collect your name, contact details, details of your enquiry or feedback, and information about our response.
Apply for a job at Aqua Gardening, we will collect the information you include in your application, including contact details for you and your referees.

Collection of Personal Information through Websites and Apps

Information is automatically collected through your use of the Aqua Gardening website and affiliated sites via cookies. Cookies are small text files that websites or apps may place on your device. They are typically used to recognize return visitors, remember user preferences, and track usage behavior. For example, when you visit our website, we may use cookies to record your server address, date and time of visit, pages viewed, any documents downloaded, and the type of browser and operating system you’re using. This information is used for statistical analysis and to improve the functionality and usability of our website.

Sensitive Information

Aqua Gardening only collects sensitive information (e.g., health information) where it is reasonably necessary for our functions or activities and only with your consent or when required or authorised by law.

Why We Collect Personal Information

Main Purposes

The primary purposes for which we collect, hold, use, and disclose personal information are:

Processing in-store and online transactions, including the delivery of products and services.
Promoting Aqua Gardening and its products and services, including through direct marketing, events, competitions, public relations, and social media.
Conducting research and statistical analysis for customer satisfaction and product/service improvements, as well as for tailoring existing or new products, services, and promotional offers.
Developing and launching new ranges of products or services.
Ensuring the security of our store, staff, customers, suppliers, and merchandise (including prevention of theft and fraud).
Responding to queries, resolving complaints, and monitoring social media interactions.
Recruiting staff and contractors.
General planning and administration.

We may also use personal information for other purposes as explained at the time of collection or as required or authorised by law, with your consent.

i. Direct Marketing and Opting Out

By providing your address, email, and telephone number to Aqua Gardening, you consent to us contacting you for the aforementioned purposes. We may send you communications via mail, email, social media, SMS, MMS, or telephone. You can opt out of receiving these communications by:

Contacting us via email at info@aquagardening.com.au, or by calling our Customer Service Centre at (03) 9796 3100.
Informing us when you receive a marketing call that you no longer wish to receive such calls.
Using the unsubscribe facility provided in our electronic communications (e.g., email, SMS, or MMS).

ii. Email and Mobile Communication

If you provide an email address or phone number, you consent to receiving electronic communications such as notices or reminders via that address or number. We recommend providing your personal email or phone number instead of one that is accessible to colleagues.

Who We May Share Your Personal Information With

We may share your personal information with third parties when necessary for the purposes outlined above. These may include:

Financial institutions involved in payment processing.
Referees whose details are provided by job applicants.
Aqua Gardening’s contracted service providers and partners, including local and overseas agents, delivery and shipping providers, IT service providers, marketing and communications agencies, research and analysis providers, call centres, mail carriers (both hard copy and electronic), manufacturers, suppliers, and external business advisers (such as recruitment advisors, auditors, and lawyers). Third parties offering Aqua Gardening-branded products, such as insurance or credit card facilities, may also receive your information.
Regulatory, investigative, or government bodies as required by law.

We may instruct these third parties to contact you directly for specific purposes and pass on information collected from you while providing the relevant products or services.

Cross-Border Disclosure

We may disclose your personal information to recipients overseas, such as in the United States or other jurisdictions, depending on the services provided (e.g., data storage via cloud services, hosting of our customer relationship management systems, or managing delivery address information for online orders).

Data Quality and Security

General

We hold personal information in various forms, including printed documents, electronic databases, and email contact lists. Printed documents may reside at our head office or be archived in secure offsite facilities. We take reasonable steps to:

Ensure that the personal information we collect, use, and disclose is accurate, up-to-date, complete, and relevant.
Protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.

You can help us maintain accurate records by informing us of any changes to your details.

i. Security

Our security measures include website protection, restricted access to our computer systems, and controlled access to our facilities. While we endeavour to secure all personal information, we cannot guarantee the security of information transmitted over the internet—it is at your own risk. To further protect your information, please keep your account details confidential and notify us immediately if you suspect a security breach.

Access and Correction

i. General

If you wish to access or correct any personal information we hold about you, please contact our Privacy Officer. We may require verification of your identity before processing your request to ensure the proper protection of your information.

ii. Access

We usually provide access to your personal information within 30 days, subject to legal exceptions. We will accommodate your preferred format (e.g., photocopies or direct viewing) if it is reasonable and practicable. A fee may be charged to cover our costs of locating and providing the information.

iii. Correction

If you request corrections to your personal information or we determine that your information is inaccurate, outdated, incomplete, irrelevant, or misleading, we will take reasonable steps to correct it. If the information has already been disclosed to a third party, we may, upon your request, notify them of the correction, unless this is impractical or unlawful.

Complaints or Questions

If you have any questions about how Aqua Gardening manages your personal information, or if you wish to lodge a complaint regarding a potential breach of the Privacy Act, please contact our Privacy Officer using the details below:

Email: info@aquagardening.com.au
Telephone: (03) 9796 3100

We will handle all complaints fairly and promptly. Typically, we aim to resolve complaints within 30 days. Should an investigation require additional time, we will inform you of an expected timeframe.

Changes to This Policy

Aqua Gardening may update this Privacy Policy from time to time. The latest version will always be posted on our website, and you can obtain a copy by contacting our Customer Service Centre.