Oase Biopress Pond Pump and Filter Set, Aqua Gardening

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Oase Biopress Pond Pump and Filter Set for a Crystal Clear Pond

Improve your pond's water quality and clarity with the Oase Biopress Pond Pump and Filter Set. This efficient and reliable set is designed to provide effective filtration for your pond, with easy maintenance and backed by a trusted brand. Combining a Biopress pressure filter with integrated UVC and a matching filter or watercourse pump, this set includes all necessary hose connections for a quick and seamless assembly.

Features and Benefits

Biopress Pressure Filter: Includes an integrated UVC to combat algae and improve water clarity, safeguarding your pond's health and vibrant appearance.
Efficient Filter Media: A combination of 3 different media ensures optimal filtration, resulting in crystal clear water.
Easy Maintenance: In-built cleaning function in the filter allows for hassle-free upkeep and sustained performance.
Complete Set: Filter set comes with a matching pump and all necessary hose connections for easy assembly and integration into your pond system.
2-Year Warranty: The Oase Biopress Pond Pump and Filter Set includes a 2-year warranty, providing peace of mind for your investment.

How to Use

Assemble the filter and pump according to the provided instructions, connecting the necessary hoses securely.
Place the assembled set near your pond, ensuring the Biopress pressure filter is positioned above ground level for optimal performance.
Submerge the watercourse pump in the pond, carefully following the recommended depths as per the model specifications.
Turn on the pump and filter, and monitor the water clarity over time, adjusting flow rates or cleaning the filter media as needed to maintain optimal pond conditions.

Aqua Gardening Suggests These are Best For

The Oase Biopress Pond Pump and Filter Set is ideal for small to medium-sized ponds with low to moderate fish populations. It is not recommended for heavily stocked fish ponds due to the increased filtration demands. The table provided in the product manual will guide you in selecting the appropriate set for your pond size.

Notes from Aqua Gardening

Ensure the Biopress pressure filter remains above ground level for proper functioning.
Monitor fish populations in your pond and adjust the filtration system as needed for optimal performance.
Regularly clean and maintain the filter media to extend the lifespan and efficiency of your Oase Biopress Pond Pump and Filter Set.

Oase Biopress Pond Pump and Filter Set Specifications

Each pump and filter set includes anti kink hose, hose fittings and requires 2 x 240V Australian power outlets. See the official Oase video on the Biopress series here.

Model	Biopress 4000	Biopress 6000	Biopress 10000
Max Flow Rate (L/hr)	1500	2500	3400
Pond Size (L) Decorative/Gold Fish/Koi	4000/2000/1000	6000/3000/1500	10000/5000/2500
Max Head Height (m)	1.9	2.2	2.7
Power Usage (Watts)	36	40	75
UVC Lamp (Watts)	7	9	11
Voltage (Volts AC)	240	240	240
Pump Cable Length (m)	10	10	10
UVC Cable Length (m)	3	3	3
Pump Outlet Size (mm)	19/25	19/25	19/25
Weight (kg)	4	5	6
Dimensions (mm) L x W x H	225 x 225 x 335	350 x 350 x 450	350 x 350 x 570

FAQs

What is included in the Oase Biopress Pond Pump and Filter Set?

The Oase Biopress Pond Pump and Filter Set includes a Biopress pressure filter with integrated UVC, a matching filter or watercourse pump, and all the necessary hose connections for quick assembly.

How does the Oase Biopress Pond Pump and Filter Set ensure easy filter maintenance?

The Oase Biopress Pond Pump and Filter Set ensures easy filter maintenance by utilizing the cleaning function built into the filter, which helps to keep the maintenance process simple and efficient.

What type of filter media is used in the Oase Biopress Pond Pump and Filter Set?

The Oase Biopress Pond Pump and Filter Set consists of three different filter media, ensuring that water is thoroughly cleaned and remains clear.

Can the Oase Biopress Pond Pump and Filter Set be used for fish ponds?

Yes, the Biopress Pond Pump and Filter Set can be used for fish ponds. However, it is not recommended for heavily stocked fish ponds.

What are the recommended pond sizes for the Oase Biopress Pond Pump and Filter Set?

The recommended pond sizes for the Oase Biopress Pond Pump and Filter Set can be found in the product description table, which lists the appropriate pond size in litres with or without fish.

What is the warranty period for the Oase Biopress Pond Pump and Filter Set?

The Oase Biopress Pond Pump and Filter Set comes with a 2-year warranty, providing you with peace of mind knowing your product is backed by a high-quality brand.

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Product Manual

(SKU: AG1985)

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Warranty

2 Years Replacement Warranty - Store warranty, this product needs to be returned to Aqua Gardening for testing and replacement.

Returns

60 Day Returns - Not available for special order items. More details...

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12.3. Aqua Gardening may at any time, terminate the Terms with you if:
(a) you have breached any provision of the Terms or intend to breach any provision;
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(c) the partner with whom Aqua Gardening offered the Purchase Services to you has terminated its relationship with Aqua Gardening or ceased to offer the Purchase Services to you;
(d) Aqua Gardening is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
(e) the provision of the Purchase Services to you by Aqua Gardening is, in the opinion of Aqua Gardening, no longer commercially viable.
12.4. Subject to local applicable laws, Aqua Gardening reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Aqua Gardening's name or reputation or violates the rights of those of another party.
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14. Dispute Resolution

14.1. Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought.
14.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
14.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
(a) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 40 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association (Phone: 1300 633 428) or his or her nominee;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
14.4. Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for applicable laws of evidence.
14.5. Termination of Mediation
If 6 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

15. Venue and Jurisdiction

The Purchase Services offered by Aqua Gardening is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

16. Governing Law

The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

17. Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties have taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

18. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Your Privacy

Aqua Gardening Australia is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act and other applicable legislation, such as the Spam Act, the Do Not Call Register Act, and health privacy laws. This Privacy Policy is available on the Aqua Gardening Australia website at www.aquagardening.com.au, or you can request a copy by contacting our office.

What We Collect and How We Collect It

The personal information we collect about you depends on your interactions with us. Personal Information includes any data about an individual who is reasonably identifiable. For example, if you:

Make an in-store purchase, we may collect your credit card, identity, and transaction details in person and, if you use our delivery service, your name, contact details, and delivery address.
Pre-order goods or services, place goods on hold, request repairs, or purchase certain products from us, we may collect your name and contact details.
Join special mailing lists or databases to receive information about specific brands or products, we may collect your name, contact details, date of birth, and information about your shopping or product preferences.
Make a purchase online or via an electronic device (such as an iPad in-store or when setting up an online account), we will collect your name, contact details, order details, credit card information, delivery address or store pickup details. We may also request your date of birth and gender.
Provide information via our social media pages (e.g., on Facebook, Twitter, or Instagram), such as your name or contact details.
Attend an Aqua Gardening event or function, we will collect your name, contact details, and any dietary or accessibility requirements.
Enter a competition or complete a survey (online or printed), we may collect your name, contact details, along with your preferences and feedback.
Send an enquiry or feedback via our online form or Customer Service Centre, we will collect your name, contact details, details of your enquiry or feedback, and information about our response.
Apply for a job at Aqua Gardening, we will collect the information you include in your application, including contact details for you and your referees.

Collection of Personal Information through Websites and Apps

Information is automatically collected through your use of the Aqua Gardening website and affiliated sites via cookies. Cookies are small text files that websites or apps may place on your device. They are typically used to recognize return visitors, remember user preferences, and track usage behavior. For example, when you visit our website, we may use cookies to record your server address, date and time of visit, pages viewed, any documents downloaded, and the type of browser and operating system you’re using. This information is used for statistical analysis and to improve the functionality and usability of our website.

Sensitive Information

Aqua Gardening only collects sensitive information (e.g., health information) where it is reasonably necessary for our functions or activities and only with your consent or when required or authorised by law.

Why We Collect Personal Information

Main Purposes

The primary purposes for which we collect, hold, use, and disclose personal information are:

Processing in-store and online transactions, including the delivery of products and services.
Promoting Aqua Gardening and its products and services, including through direct marketing, events, competitions, public relations, and social media.
Conducting research and statistical analysis for customer satisfaction and product/service improvements, as well as for tailoring existing or new products, services, and promotional offers.
Developing and launching new ranges of products or services.
Ensuring the security of our store, staff, customers, suppliers, and merchandise (including prevention of theft and fraud).
Responding to queries, resolving complaints, and monitoring social media interactions.
Recruiting staff and contractors.
General planning and administration.

We may also use personal information for other purposes as explained at the time of collection or as required or authorised by law, with your consent.

i. Direct Marketing and Opting Out

By providing your address, email, and telephone number to Aqua Gardening, you consent to us contacting you for the aforementioned purposes. We may send you communications via mail, email, social media, SMS, MMS, or telephone. You can opt out of receiving these communications by:

Contacting our Privacy Officer via email at privacy@aquagardening.com.au, by calling our Customer Service Centre at (03) 9796 3100, or by writing to the Privacy Officer at Aqua Gardening, Level 1, AquaGardening Building, 123 Aqua Street, Greenwater, VIC 3000.
Informing us when you receive a marketing call that you no longer wish to receive such calls.
Using the unsubscribe facility provided in our electronic communications (e.g., email, SMS, or MMS).

ii. Email and Mobile Communication

If you provide an email address or phone number, you consent to receiving electronic communications such as notices or reminders via that address or number. We recommend providing your personal email or phone number instead of one that is accessible to colleagues.

Who We May Share Your Personal Information With

We may share your personal information with third parties when necessary for the purposes outlined above. These may include:

Financial institutions involved in payment processing.
Referees whose details are provided by job applicants.
Aqua Gardening’s contracted service providers and partners, including local and overseas agents, delivery and shipping providers, IT service providers, marketing and communications agencies, research and analysis providers, call centres, mail carriers (both hard copy and electronic), manufacturers, suppliers, and external business advisers (such as recruitment advisors, auditors, and lawyers). Third parties offering Aqua Gardening-branded products, such as insurance or credit card facilities, may also receive your information.
Regulatory, investigative, or government bodies as required by law.

We may instruct these third parties to contact you directly for specific purposes and pass on information collected from you while providing the relevant products or services.

Cross-Border Disclosure

We may disclose your personal information to recipients overseas, such as in the United States or other jurisdictions, depending on the services provided (e.g., data storage via cloud services, hosting of our customer relationship management systems, or managing delivery address information for online orders).

Data Quality and Security

General

We hold personal information in various forms, including printed documents, electronic databases, and email contact lists. Printed documents may reside at our head office or be archived in secure offsite facilities. We take reasonable steps to:

Ensure that the personal information we collect, use, and disclose is accurate, up-to-date, complete, and relevant.
Protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.

You can help us maintain accurate records by informing us of any changes to your details.

i. Security

Our security measures include website protection, restricted access to our computer systems, and controlled access to our facilities. While we endeavour to secure all personal information, we cannot guarantee the security of information transmitted over the internet—it is at your own risk. To further protect your information, please keep your account details confidential and notify us immediately if you suspect a security breach.

Access and Correction

i. General

If you wish to access or correct any personal information we hold about you, please contact our Privacy Officer. We may require verification of your identity before processing your request to ensure the proper protection of your information.

ii. Access

We usually provide access to your personal information within 30 days, subject to legal exceptions. We will accommodate your preferred format (e.g., photocopies or direct viewing) if it is reasonable and practicable. A fee may be charged to cover our costs of locating and providing the information.

iii. Correction

If you request corrections to your personal information or we determine that your information is inaccurate, outdated, incomplete, irrelevant, or misleading, we will take reasonable steps to correct it. If the information has already been disclosed to a third party, we may, upon your request, notify them of the correction, unless this is impractical or unlawful.

Complaints or Questions

If you have any questions about how Aqua Gardening manages your personal information, or if you wish to lodge a complaint regarding a potential breach of the Privacy Act, please contact our Privacy Officer using the details below:

Email: privacy@aquagardening.com.au
Telephone: (03) 9796 3100

We will handle all complaints fairly and promptly. Typically, we aim to resolve complaints within 30 days. Should an investigation require additional time, we will inform you of an expected timeframe.

Changes to This Policy

Aqua Gardening may update this Privacy Policy from time to time. The latest version will always be posted on our website, and you can obtain a copy by contacting our Customer Service Centre.